Shipping

For packages going to the United States: All packages are sent Canada post letter mail this can take 10-14 business days not including weekends (no tracking!)
I am not responsible for lost items shipped without purchasing tracking.

If you would like to upgrade shipping please pick the shipping upgrade at checkout if you would like tracking or message me if you have any questions:)
I also am not responsible for late parcels if you have payed for tracked packet or express 3-4 business day delivery.

I am shipping from Canada all items must go through customs. I have not control over how long customs holds a parcels for. Sorry for any inconvenience this may cause!!

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

If you have any questions or concerns about you purchase please email me:) I accept exchanges only...customer is responsible for shipping the item back and any charges due to shipping the item back. Once item is recived I will refund the amount payed for the item only. No amount will be refunded for shipping.

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