For packages going to the United States: All packages are sent Canada post letter mail this can take 10-14 business days not including weekends (no tracking!)
I am not responsible for lost items shipped without purchasing tracking.
If you would like to upgrade shipping please pick the shipping upgrade at checkout if you would like tracking. Message me if you have any questions:)
I also am not responsible for late parcels if you have payed for tracked packet or express 3-4 business day delivery.
I am shipping from Canada all items must go through customs. I have not control over how long customs holds a parcels for. Sorry for any inconvenience this may cause!!
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you have any questions or concerns about you purchase please email me:)
I accept exchanges only on fused glass jewelry only. Customer is responsible for shipping the item back and any charges due to returning the item. Once item is recived I will refund the amount payed for the item only. No amount will be refunded for shipping.